Refund Policy
Last Updated: July 14, 2026
At RRK Product, your satisfaction matters to us. This Refund Policy explains the terms under which refunds are provided for purchases made on rrkproduct.com, including both physical and digital products.
1. 30-Day Refund Guarantee
We offer a 30-day refund policy on all our products, including digital products.
If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the date of purchase.
2. Eligibility for Refunds
To be eligible for a refund:
- Your refund request must be made within 30 days of the original purchase date
- You must provide your order number or proof of purchase
- For physical products (if applicable), the item should be returned in its original condition, where reasonably possible
Refunds on digital products are granted without requiring the product to be “returned,” since digital goods cannot be physically returned. However, we reserve the right to review requests to prevent misuse of this policy.
3. How to Request a Refund
To request a refund, please contact us at:
Email: sales@rrkproduct.com
Please include:
- Your full name
- Order number
- Date of purchase
- Reason for the refund request (optional, but helps us improve)
4. Refund Processing
- Once your refund request is approved, we will process it within 5–10 business days.
- Refunds will be issued to the original payment method used at checkout.
- Depending on your bank or payment provider, it may take additional time for the refunded amount to reflect in your account.
5. Non-Refundable Circumstances
We may decline a refund request in cases of:
- Suspected abuse of the refund policy (e.g., repeated refund requests from the same customer)
- Fraudulent or unauthorized purchase claims
- Requests made after the 30-day window has expired
6. Order Cancellations
If you wish to cancel an order before it has been fulfilled or delivered (for physical products), please contact us as soon as possible. We will do our best to accommodate cancellation requests before shipment.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
For any questions regarding refunds, please reach out to us:
RRK Product
114 A Chetar, Gumla, Jharkhand 835207, India
Email: sales@rrkproduct.com
Phone: +91-7004777298
Website: rrkproduct.com